Product Warranty
· each battery insert assembled by Rathbone Energy is warranted against defects in workmanship and materials as described below. Under this warranty, our obligation will be limited to the repair of replacement of the battery insert. Repair or replacement of the battery insert will be made at the discretion of Rathbone Energy after our examination of the defective battery.
· Product returned within 30 days of purchase will be eligible for cash refund not to exceed the cost of the battery or replacement.
· Defective batteries returned after 30 days will be repaired or replaced at the discretion of Rathbone Energy based on the type of battery and type of recell service purchased.
· We exempt any warranty claims when unit has been subject to misuse; abuse; heavy impact; extreme high discharge rates; extended high discharge rates; repeated high discharge rates; extreme heat; extreme cold; failure to maintain battery with a quality battery charger on a regular bases and leaving battery on a trickle charge for extended periods of time.
· Any attempt to alter, repair, or open the battery pack by anyone other than Rathbone Energy will result in voiding any expressed or written warranty on the battery pack.
· Rathbone Energy does not guarantee any circuit boards or electrical components in rebuilt battery packs.
· New products of another manufacturer sold through Rathbone Energy, Inc., is warranted against defects in workmanship and materials by the period specified by the manufacturer.
· Rathbone Energy, Inc., does not offer any expressed or written warranty in addition to the warranty set forth by the manufacturer.
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· We reserve the right to interpret any and all conditions and situations listed above and those not listed in such a manner, as we deem appropriate.
· Under no circumstances shall Rathbone Energy, Inc., our owners, officers, or employees be liable for any injury, loss, damage, or expense suffered or incurred with respect to any defective product, non-defective product or use of that product.
· All repairs or replacements of rebuilt or new product will be FOB our factory.
· No returns are accepted without a return authorization number from Rathbone Energy, Inc.
· Premium rebuilds will be warranted for up to 18 months. Defects found within the first 30 day can be returned for replacement with a new insert or refund of cost of battery (not to include inbound or outbound freight or handling charges). After the first 30 days, replacement inserts will be installed at a prorated amount based on the number of months the battery has been in service. Time in service begins the date the battery is shipped from Rathbone Energy, Inc.
· Economy rebuilds will be warranted for up to 12 months. Defects found within the first 30 days can be returned for repair or refund. After the first 30 days, batteries can be returned for patch repair only.
· New Lithium Ion batteries and chargers will be warranted for up to 12 months. Defective batteries will be replaced with equivalent product. Chargers will be replaced or repaired depending on the defect. Decision to repair or replace will be at the sole discretion of Rathbone Energy, Inc.
· Any dispute regarding the warranty stated above will be governed by the Laws of the State of Tennessee.
· The above limited Warranty supersedes any warranties of merchantability or fitness for a particular purpose.
