Terms of Use
Product Warranty and Disclaimer, No gray area. Full Disclosure.
Each battery insert assembled and installed by Rathbone Energy is warranted against defects in workmanship and materials as described below. Under this pro-rated warranty, our obligation will be limited to the repair of replacement of the battery insert. Repair or replacement of the battery insert will be made at the discretion of Rathbone Energy after our examination of the defective battery.
Defective batteries returned after 30 days will be repaired or replaced at the discretion of Rathbone Energy based on the type of battery and type of rebuild service purchased.
We exempt any warranty claims when unit has been subject to misuse; abuse; heavy impact; extreme high discharge rates; extended high discharge rates; repeated high discharge rates; extreme heat; extreme cold; failure to maintain battery with a quality battery charger on a regular bases and leaving battery on a trickle charge for extended periods of time.
Any attempt to alter, repair, or open the battery pack by anyone other than Rathbone Energy will result in voiding any expressed or written warranty on the battery pack.
Rathbone Energy does not guarantee any circuit boards or electrical components in rebuilt or recelled battery packs.
New products of another manufacturer sold through Rathbone Energy, Inc., is warranted against defects in workmanship and materials by the period specified by the manufacturer and is to be handled through the manufacturer. Rathbone Energy, Inc., does not offer any expressed or written warranty in addition to the warranty set forth by the manufacturer.
We reserve the right to interpret any and all conditions and situations listed above and those not listed in such a manner, as we deem appropriate.
Under no circumstances shall Rathbone Energy, Inc., our owners, officers, or employees be liable for any injury, loss, damage, or expense suffered or incurred with respect to any defective product, non-defective product or use of that product.
All repairs or replacements of rebuilt or new product will be FOB our factory.
No returns are accepted without a return authorization number from Rathbone Energy, Inc.
Premium rebuilds will be pro-rate warranted for up to 18 months. Defects found within the first 30 day can be returned for replacement with a new insert (not to include inbound or outbound freight or handling charges). After the first 30 days, replacement inserts will be installed at a prorated amount based on the number of months the battery has been in service. Time in service begins the date the battery is shipped from Rathbone Energy, Inc.
Economy recells will be pro-rate warranted for up to 12 months. Defects found within the first 30 days can be returned for repair. After the first 30 days, batteries can be returned for patch repair only.
New Rathbone Lithium Ion Broadcast Batteries and Battery Chargers will be pro-rate warranted for up to 12 months. Defective batteries will be replaced with equivalent product. Chargers will be replaced or repaired depending on the defect. Decision to repair or replace will be at the sole discretion of Rathbone Energy, Inc.
We exempt any warranty claims when it appears to us that the unit has been subject to misuse; abuse; heavy impact; extreme high discharge rates; extended high discharge rates; repeated high discharge rates; extreme heat; extreme cold; failure to maintain battery with a quality battery charger on a regular bases and leaving battery on a trickle charge for extended periods of time.
Any attempt to alter, repair, or open the battery pack by anyone other than Rathbone Energy will result in voiding any expressed or written warranty on the battery pack.
We reserve the right to interpret any and all conditions and situations listed and those not here listed in such a manner as we deem appropriate.
Any dispute will be governed by the Laws of the State of Tennessee. Specifically, any litigation shall be tried in the Cocke County, Tennessee, Sessions and/or Circuit Court depending upon the monetary amount(s) and the varying Legal issues.
The above limited Warranty supersedes any warranties of merchantability or fitness for a particular purpose.
The above limited Warranty May Be Updated and Revised at Any Time, Without Notice, at the Sole Discretion of Rathbone Energy, Inc., it's Officers, and Employees.
Disclaimers!
UNCLAIMED ITEMS:
UNLESS YOUR ITEM/S IS IN OUR POSSESSION DUE TO COMPONENT SUPPLY SHORTAGE OR OTHER REASONS BEYOND OUR CONTROL, Rathbone Energy, Inc., IS NOT RESPONSIBLE FOR UNCLAIMED OR UNPAID FOR ITEMS LEFT IN OUR POSSESSION OVER 30 DAYS.
Rebuild / Recell product shipped to Rathbone Energy, Inc., for rebuild / recell and NOT paid for within 30 days of recell WILL BE SOLD to first request for like item at going rate for that type of rebuild / recell.
NO REFUNDS:
We are not a giant company, cannot be a free rental house on product, and our small business checking account cannot be monopolized causing financial chaos. Rathbone Energy Battery packs are custom manufactured – (manufactured to the client’s specifications), specialty built or special order products. Chargers are special order. NO REFUNDS.
All Returns for Exchange MUST have the Proper Return Authorization Number On The Front Label of the Return Package before any exchange will be given. No Refunds are given. Exchange is given on product, within 5 days of delivery and then only after inspection and our approval.
Client pays all incoming and outgoing freight. NO EXCEPTIONS.
NOT RESPONSIBLE:
Under no circumstances shall we, (Rathbone Energy, Inc, our officers, or our employees), be liable for any injury, loss, damage, or expense suffered or incurred with respect to any defective product, non-defective product, or use of that product which is assembled, built, or rebuilt by Rathbone Energy, Inc., or for product of another manufacturer sold through Rathbone Energy, Inc., INCLUDING LITHIUM ION.
Rathbone Energy, Inc. is NOT responsible for loss of product/s or Money’s due to breaking and entering, theft, fire, storm damage, Acts of God, or for any other reason not here listed. Furthermore, Rathbone Energy is NOT responsible for financial losses of ANY type to anyone resulting from economic crises or other events of anyone including vendors and clients. Rathbone Energy, Inc. is NOT responsible for damages, however unlikely, of undamaged or already damaged battery case shells or components during opening of that product for rebuild / recell.
We reserve the right to interpret any and all conditions and situations listed and those not here listed in such a manner as we deem appropriate.
Any dispute will be governed by the Laws of the State of Tennessee. Specifically, any litigation shall be tried in the Cocke County, Tennessee, Sessions and/or Circuit Court depending upon the monetary amount(s) and the varying Legal issues.
Receipt of client’s money confirms this sales contract for new product or rebuild of product. Client is authorized as the representative for the above company, has read and agreed to this sales order contract, disclaimers including lithium ion batteries, refund policy, and pro-rated limited warranty.
The above Disclaimers, Unclaimed Items, NO REFUNDS, NOT RESPONSIBLE, and other, May Be Updated and Revised at Any, Time Without Notice, at the Sole Discretion of Rathbone Energy, Inc., it's Officers, and Employees.
