Shipping Policy
Normal Shipping Policy:
- All shipments have a $7.00 handling fee to cover material cost.
- We try to recycle all packing materials keeping this handling fee low and attempting to keep us green.
- Most clients email us a PDF of their DHL, FedEx, or UPS shipping label after receiving from us the actual weight and dimensions of their package or packages.
- We do not like "Flat Rate" fees because someone pays to much and someone pays too little.
- The combinations of batteries, chargers, and accessories makes a weight and item weight factoring program cumbersome.
- We can accommodate individual client shipping needs that, for various reasons, may be different.
- We also drop ship.
- To secure the additional 5% discount off of purchased product, most clients select the "mail order" option at checkout. When we see the order post we email the bank wire information and mailing address for Cashiers / Company check or money order.
Our office, assembly, and repair facility address:
Rathbone Energy , Inc.
143 Old Huff Hollow Rd
Newport, TN 37821
800-223-1775 Sales
865-484-1783 Office and Sales
sales@rathboneenergy.com
Current Lead Times:
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Rathbone Energy Lithium Ion Batteries, Battery Chargers, Lights, Bags Etc: lead time can run up to 4 weeks depending on the product and quantity ordered. Please call for estimated lead time if you have a critical situation.
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Rathbone Energy Ni-CD and Ni-MH Rebuilds and Recells: current lead time is running approximately 4 to 6 weeks this lead time may change without notice. We are working for a reduction on this lead time but this is our busiest season. If you have a time sensitive situation please call us we may be able to offer other solutions.
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Rathbone Energy Dionic (Li-Ion) rebuilds: currently Dionic rebuilds are done in batches of 100 batteries. Your battery will be held until we have 100 batteries in house before we begin the rebuild. We must run in large batches as the assembly area must be cleared of all other chemistries and reset for lithium ion, machinery must be recalibrated for the Lithium Ion cells, the test process for each Dionic battery will require between 24 and 72 hours this varies from battery to battery. We can not make exceptions to this process. Your better choice is to Upgrade to Rathbone 95Wh Broadcast Lithium Ion Gold Mount Batteries.
If you have any questions regarding current lead time please feel free to give us a call at 800-223-1775, 865-484-1783, or email sales@rathboneenergy.com
Nickel Cadmium battery cells are environmentally unfriendly. Thanks toInternational Environmental Concerns and the good laws of other countries, our battery cell manufacturers have already started to phase them from their manufacturing lines. Panasonic did so three years ago. Rathbone Energy is an Environmentally Conscious Company, and is phasing out assembly of nickel cadmium battery cells and battery rebuilding as well and expects to be finished by 2010.
In other words, the only battery assembler that actively promotes and is capable of professionally rebuilding broadcast batteries, Rathbone Energy, will soon, no longer support Anton Bauer Nickel Cadmium Product. So keep this in consideration when planning your battery budget money. Once the Anton Bauer battery fails, the client will no longer get their extended money’s worth from the Anton Bauer battery through their prior ability to send those batteries to Rathbone for rebuilding. I am saddened that this will hurt Anton Bauer But, Nickel Cadmium has been going out for some time. Also, several countries either already ban or soon will ban new nickel cadmium products into their respective countries. However, the Rathbone Lithium Ion Broadcast Battery line is the excellent upgrade.
